Shipping policy
Shipping & Store Policies
Domestic Shipping (United States)
Most U.S. orders are shipped via USPS Ground Advantage or UPS, depending on weight, destination, and overall shipping efficiency.
Shipping Rates
Rates for orders below $125 are based on order value and shown at checkout. U.S. orders of $125 or more ship free unless otherwise noted.
International Shipping & Managed Markets
We ship to select international destinations. For eligible countries, duties, taxes, and import fees are calculated and collected at checkout, ensuring a smooth delivery with no unexpected charges.
Duties & Taxes
Fees are calculated based on your destination, order value, and product type. Once paid at checkout, no additional charges will be collected upon delivery.
Estimated Transit Times
United States: 3–7 business days
Canada & Mexico: 7–14 business days
Other international destinations: 10–21 business days
Transit times are estimates and may vary due to customs processing or carrier delays.
Currency
International orders are charged in local currency when available. Your bank or payment provider may apply additional conversion fees.
Customs & Documentation
For eligible international shipments, Shopify Managed Markets prepares customs documentation on our behalf. We are not responsible for delays caused by customs processing in your country.
Shipping Restrictions
We ship to most countries worldwide; however, certain destinations are restricted due to trade regulations or carrier limitations. If your country does not appear at checkout, we are unable to ship to that location.
Store Policies
Payment Policies
Non–credit card or email orders (including payments by check) will not be processed until payment is received and cleared by the bank.
Returned checks are subject to a $35 fee.
Returns & Exchanges
Books and patterns are non‑returnable due to copyright regulations.
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If there is an issue with your fabric, please contact us by email or phone to obtain a Return Authorization Number (RA#).
The RA# must be clearly written on the outside of your return package.
Fabric must be returned in the same condition in which it was sent.
Customers are responsible for all return shipping and insurance costs.
- All return credits will be issued in the form of store credit.
Final Sale Window
All sales become final 21 days after the original purchase date.
